PRODUCT
How does the custom design process work?
It details the process from the client's initial idea to the final delivery of the personalized garment.
What type of fabrics do you use in your clothes?
What size options do you offer and how can I find my correct size?
It lists available sizes and provides a detailed size guide to help customers choose the right size for their body.
How long does it take to process a custom order?
Provides information on production and delivery times for custom orders as well as already designed garments.
SHIPMENT
Do you ship to the entire USA?
Specify the countries or regions the store ships to so customers know if their location is covered.
What is the shipping value?
Details shipping rates for different options and locations. You can offer information about free shipping for orders of a certain value to encourage larger purchases.
¿How much time does my order take to arrive?
Provide delivery time estimates for different locations and shipping types (e.g. standard, express) so customers know when to expect to receive their purchase.
Do you offer shipment tracking?
Explains whether customers will receive a tracking number to track their package and how they can use it to monitor delivery progress.
CUSTOMER SERVICE
Can I modify or cancel my order after placing it?
Informs about the modification and cancellation policy, including deadlines and procedures so that customers know what to do in case of changes to their order.
What payment options do you accept?
Lists accepted payment methods, such as credit cards, PayPal, etc., and explains any payment verification processes to ensure secure transactions.